Terms and Conditions

1. Introduction

Welcome to KGA EXPRESS SHIPPING. By using our website and services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use our services.

2. Services Offered

KGA EXPRESS SHIPPING specializes in shipping packages an cargo to Jamaica. We also offer consolidation services. All shipments are processed based on availability and standard shipping procedures.

3. Shipping and Delivery

While we strive to ensure timely and secure delivery of all packages, delivery timelines are estimates and may vary due to customs processing, weather, transportation delays, or other unforeseen circumstances. Customers are responsible for providing accurate and complete shipping and recipient information.

4. Package Collection and Storage Fees

Customers will be notified once their package is ready for collection in Jamaica.

Collection Period: Packages must be collected within 10 calendar days of notification.

Storage Fee: A storage fee of $100 JMD per day will be applied to any package not collected after the 10-day grace period.

Unclaimed Packages: If a package remains uncollected for more than 30 days, and no arrangement has been made, KGA EXPRESS SHIPPING reserves the right to dispose of or return the package at our discretion. No refunds will be issued for unclaimed or abandoned packages.

5. Payments

All service charges must be paid in full before shipment or package release unless otherwise agreed in writing. Late payments may result in delayed delivery or additional fees.

6. Liability

We handle all packages with care; however, KGA EXPRESS SHIPPING is not responsible for any loss, damage, or delay beyond the coverage of the declared value or optional insurance purchased. We recommend purchasing insurance for high-value or fragile items.

7. Prohibited Items

It is the customer’s responsibility to ensure that items shipped are not prohibited or restricted under Jamaican law or applicable international regulations. Prohibited items may be confiscated, and the sender may be held liable for fines or penalties.

8. Claims

All claims for lost or damaged packages must be submitted in writing to KGA EXPRESS SHIPPING within 7 days of delivery or the expected delivery date. Supporting documents must be provided for claim processing.

9. Amendments

KGA EXPRESS SHIPPING reserves the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website and will take immediate effect upon posting.

Customers Responsibility

Customers must provide accurate contact details and shipping information.

The customer is responsible for ensuring that items comply with Jamaican import laws and restrictions.

All packages must be clearly labeled with the customer’s name and tracking details.

11.Customs, Duties & Taxes

All customs fees, duties, and taxes are the customer’s responsibility.

KGA Express Shipping is not responsible for delays caused by customs inspections.

13.Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which KGA EXPRESS SHIPPING operatoperates Contact Information

For any questions or concerns regarding these Terms, please contact us:

KGA EXPRESS SHIPPING

Email: [[email protected]]

Phone: [18762033408]